Foxtel is looking for a Director of Product: Commerce to work on Australia's leading streaming services, Kayo Sports, Binge, and Hubbl. The successful candidate will be responsible for products that touch Account Management, Offers, Billing, Customer Retention and Revenue for millions of customers.
This product manager will join our innovative and passionate team who love bringing the best of streaming sports and entertainment to our subscribers. Whether it's an NRL comeback story or a blockbuster movie franchise, we delight in using technology to deliver the moments and experiences our fans care about.
Our Ideal Candidate: Has a proven track-record Product Managing large scale digital billing and account management systems and the delivery of consumer-facing digital products. Has expertise and success in driving checkout flows, creating offers and service tiers, as well as payment experiences. Knows the key technologies and vendors in the digital billing and account management space, having evaluated and worked with some of them previously. Demonstrates the ability to elicit consensus from differing C-suite execs and translate that into business requirements and strategy. Clearly communicates complex concepts. Is as passionate about reliability as about user experience. What you will do: Lead the Commerce Experience function for our streaming services, working with top execs across the businesses to translate strategies into operational plans, priorities and objectives. Create a three year strategy and execution roadmap around offers, payment and account management tools to increase net subscribers and maximise profitability. Collaborate with business and technology teams, working cross functionally to ensure work is prioritised and delivered with quality and timeliness, while managing stakeholders across the company. Evaluate and execute new technology partner integrations and frameworks that improve the business. Be accountable for key business metrics and responsible for overall systems health. Rigorously leverage data and analytics to drive decisions, strategy, features and design. Qualifications: 8+ years of relevant, hands-on product management experience. Extensive experience building a multi-year strategy for subscriptions, transactions, eCommerce checkout, in-app purchase integrations, buy flows, pricing systems and/or payments processing. Proven ability to lead, motivate, and collaborate with cross-functional product development teams and manage interactions across product areas. Demonstrated success defining and shipping products in an iterative manner. Experience transforming product strategy into well-articulated business requirements, plans and objectives, as well as using qualitative and quantitative data effectively to inform product direction and prioritisation. Bachelor's degree in related field. Life at Foxtel Group A career with us means working across one or more of our brands including Foxtel, Hubbl, Kayo Sports, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of:
You're part of Fox Flex, our hybrid way of working with time spent at home and on campus. Free Foxtel or Hubbl + Kayo, Binge, Lifestyle and Flash. Special days away from work for Birthday, Cultural & Volunteer Leave. Access to our holistic Fox Fit wellbeing program. Generous ergonomics allowance for your WFH set up. Company-wide meeting-free lunch hours and Friday afternoons. About Us Australia's original cable TV innovator has evolved into a technology-led streaming powerhouse that's transforming how Australians watch the world around them and connect with one another. By living our values of Customer First, Own It, Authentic, Change the Game, and Win Together, we're bringing world-class entertainment and sporting experiences to the heart of millions of Australian homes.
As an equal opportunity employer, we celebrate diversity, knowing our individual differences make us collectively better. We're helping create a better Australia through a focus on health and wellbeing, social and economic inclusion, reconciliation and reducing our environmental impact.
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