Food and Beverage Supervisors - The Star Gold CoastJob no: 529254 Work type: Permanent Full Time Location: Gold Coast Categories: ManagementAs a Food and Beverage Supervisor, your enthusiasm for creating unforgettable guest experiences will position you as a vital member of our leadership team, overseeing and assisting team members throughout their shifts. Your commitment to delivering top-notch customer service will be evident as you mentor and develop the team, while also providing insightful recommendations to enhance customer loyalty and satisfaction.A few of your responsibilities:Supervise the team on shift and assist with training, development and performance managementSet daily performance objectives for the team and supervise the service flow and performance standardsEnsure accurate cash handling procedures are followedAssist the Venue Manager to support achievement of financial and operational targetsEnsure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shiftsMonitor the quality of food & beverages to ensure high standards are maintainedEnsure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materialsWhat are we looking for:Supervisory experience within a similar busy hospitality environment including a thorough knowledge of food and beveragesExceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guestsHighly organised and eager, with a high attention to detailFlexible availability to meet the venue operating hoursCurrent QLD RSA Statement of AttainmentAbout you:As an expert within food & beverage, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and the ability to create a fresh, positive and exciting environment where safety and service are paramount, you're poised to excel in this role.What we can offer you:Complimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyUp to 30% discounts across award winning restaurants and accommodationDiscounted parking availableAn organisation that values diversity, teamwork and being your best selfLifestyle discounts including gym memberships, retail discounts and dry-cleaning servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Endless career growth and opportunities to learn and develop your careerPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.Our cultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
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