Join our fun and vibrant team at the Park Hotel , part of Matthews Hospitality Group , a pioneering South Australian family business with 80 years of history. Our core philosophy is making others feel good, feels great! ABOUT US The Park Hotel was established in 1890 and emulates a family-first venue making customers feel at home. With a hearty and comforting menu, welcoming space, and great atmosphere in the front bar! Our Bottle Shop has a large range of beers, wines, and spirits and the gaming room is a fun-filled entertainment experience. Enjoy a fun, respectful, and professional team that will feel like family Secure opportunities for career development, learning, and upskilling Become empowered as part of a progressive business that is looking toward the future Be recognised and appreciated for your hard work and integrity ABOUT THE JOB This front-of-house/bar attendant position will be working across the Front Bar and Saloon Bar and require exemplary customer service skills. The role is available initially on a casual basis over a 7-day rotating roster, with day and night shifts required. The successful candidate must also be available for public holidays. There is also an opportunity for increased hours and career development for the right person. The successful candidate will have evidence of their Responsible Service of Alcohol (SA) and prior hospitality experience. Ensure excellent and professional customer service at all times Set up and reset specific activities as directed Undertake general waiting and service duties of food and beverages Proficient in the professional service/supply, dispensing/mixing of liquor and other alcoholic and non-alcoholic beverages Ensure food, coffee & beverage presentation to the guests is to the required standard Ability to mix a wide range of sophisticated cocktails Ability if required to attend TAB or electronic gaming terminals Communicate and liaise with team members, kitchen, and other areas of operations Efficient and thorough knowledge of the point of sale operating system Must participate and achieve targets of add-on sales, up-selling, and spend per head To maintain the clean and neat presentation of the work area – bar and or restaurant area(s) by adherence to all operating policy and procedures Follow Standard Operational Procedures and/or Safe Work Procedures for all areas of the hotel at all times as per WHS Act 2012 Ensure personal compliance with Responsible Service of Alcohol (RSA) Any other duties directed by Management ABOUT YOU The successful candidate will have evidence of their Responsible Service of Alcohol (SA). They will have a friendly and approachable character with excellent communication skills and initiative. Flawless customer service with a consistently positive attitude Reliable, flexible, and excellent communication skills Proficient English language skills Eager to learn, grow and develop Knowledge of relevant work health and safety legislation and food safety standards Competent and trustworthy cash handling skills APPLYING If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you! Australian residents or unrestricted visa holders only Immediate start available Have your resume ready to upload Complete all questions in the application (approx. 10 minutes) Park Hotel Team Mount Gambier 5290
