Client Relations Specialist - Work From Home

Job Description:

Hanesbrands, a leading apparel company, is seeking a Client Relations Specialist to work from home in Adelaide, South Australia. This is a full-time entry-level position ideal for individuals who are resourceful, independent, innovative, and cooperative.

Responsibilities:- Build and maintain relationships with clients through various communication channels (phone, email, chat)- Address client inquiries and concerns in a timely and professional manner- Collaborate with internal teams to resolve client issues and ensure satisfaction- Stay up-to-date on company products and services to provide accurate information to clients- Identify opportunities to upsell or cross-sell additional products to clients- Generate reports on client interactions and performance metrics- Participate in training sessions to improve client relations skills

Requirements:- High school diploma or equivalent- Strong communication and interpersonal skills- Ability to work independently and manage time effectively- Proficiency in Microsoft Office and CRM software- A reliable internet connection and a quiet workspace at home- No prior experience required, but a willingness to learn and grow in a fast-paced environment

Benefits:- Training & professional development opportunities to enhance skills- Life insurance coverage for peace of mind- Company transportation support for work-related travel

Working Environment:At Hanesbrands, we foster an environment where technology is harnessed to drive innovation and efficiency. As a Client Relations Specialist, you will have the opportunity to work in a dynamic and collaborative virtual workspace.

Equal Opportunity Statement:Hanesbrands is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: April 24, 2024

Join Hanesbrands as a Client Relations Specialist and play a vital role in enhancing client satisfaction and loyalty from the comfort of your own home. Apply now to be part of our innovative team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.