Description SummaryService Stream's Telecommunications division are seeking an energetic and experienced Field Supervisor to work on our Service Excellence contract.About the RoleNature of position: Permanent - Full TimeLocation: SEQLDReporting Line: Field Service ManagerYou will be responsible for providing direction and supervision of subcontractors, and internal work crews to ensure all field work activity is conducted at each site in a safe and effective manner.ResponsibilitiesProvide Leadership and direction to assist techs and IWF safely achieve project delivery KPI's and meet customer expectationsProvide Subject Matter Expertise in the construction/maintenance of NBN networks providing detailed knowledge and support to the FSM to plan and execute all requirements for the clientLiaise closely with NBN field staff and/or middle management - attend meetings, site inspections etcPossess a high level of organisation skills to achieve production targets.Be effective with time management and be able to prioritise critical issuesPossess suitable negotiation and communication skills to ensure diplomatic resolution of work based and stakeholder issuesDemonstrable commercial acumen and understanding of commercial processesAllocate Supervision resources to meet program requirementsEnsure all SLAs/OLAs/KPIs are metAbout YouPrevious working experience in a telecommunications network construction environment leading NBN and Telstra field operations is idealPossess an expert knowledge for the delivery and maintenance of large-scale construction projects for NBN Understand materials/component identification and supply chain flows across all technologiesAbility in resolving day-to-day operational issues and solve technical problems with a high degree of autonomy and independent judgementExcellent stakeholder management skills BenefitsCompany vehicle, laptop, phone providedFocus on reward & recognitionSupportive team culture