Faith Christian School of Distance Education – Bundaberg QLDFaith follows a Christian Worldview philosophy of education. We aim to provide a balance between intellectual, physical, emotional, relational and spiritual growth through our quality programs and learning activities.To find out more about our wonderful School, please visit: https://www.faith.qld.edu.au.At Faith, we go the distance.WORKING AT FAITH:Our Staff play an integral role to help students to fulfil their God-given potential. This acknowledges the importance of allowing academic, social and spiritual opportunities to grow. We believe it is our responsibility as an employee of Faith, to ensure every student has the opportunity to experience learning success.THE ROLE:We are currently seeking applications for the role of Family Support Officer.The Family Support Officer will facilitate and provide comprehensive support to distance education students in the Bundaberg area. The role focuses on assisting students in overcoming barriers to learning, ensuring they achieve their full potential, and supporting their welfare and educational needs.This is a full-time role (38 hours per week).The Family Support Officer will be responsible for, but is not limited to, the following, as directed and provided by the Line Manager, Teacher or Coordinator:Student Engagement and Welfare:Engage with students and parents to promote a positive and productive attitude toward education.Monitor and support student well-being and collaborate with families, community members and relevant staff to support educational outcomes.Administrative Duties:Collaborate with school staff to ensure the accurate maintenance and timely completion of student progress records, as well as the documentation of supports provided.As directed by the relevant school staff, perform administrative tasks related to Family Support services, including maintaining accurate record keeping of student progress records and supports provided.Ensure timely and accurate completion of all administrative tasks assigned by staff.Communication and Collaboration:Act as a professional representative of the school and serve as a liaison between students, parents, the school and other educational stakeholders, in a professional manner.Collaborate with teachers and other educational staff to ensure a cohesive and supportive educational experience for students.Tasks Development and Implementation:Collaborate with relevant school staff and assist with developing and implementing initiatives that support distance education students.Organise and lead activities planned by the teachers, aimed at increasing student engagement and success.Address and manage student crises or urgent issues, coordinating with the appropriate resources and stakeholders, as required.BENEFITS:Flexibility - a flexible work arrangement is in view, as the incumbent of the role will be required to be available for emergency situations and planned after hours upgrades.We're committed to building a healthy workplace by offering a quality employee assistance program.Salary sacrifice available.Staff development, mentoring and training.REQUIREMENTS OF THE ROLE:Evidence of Australian Working Rights is essential.A current approved Blue Card (Working with Children Check) is essential before commencement of employment.Qualifications: A Certificate III or IV in School Based Education Support and Certificate IV in Youth Work is highly regarded but is not essential.Prior experience in an educational environment is highly desirable.Experience, Skills and Personal Attributes:Proven knowledge and working experience in an educational support or youth work role.Experience in a school environment is highly regarded but is not essential.A commitment to support the ethos of a Christian School.Capability to deliver exceptional and impactful educational and welfare support to students.Exceptional administrative skills.Appropriate technical skills and ability to adapt to changing systems.Exceptional communication skills, with a strength in communicating with influence. Ability to maintain a high level of communication, interaction and collaboration with all stakeholders of the school, in line with the responsibilities of this role.Highly dependable: excellent organisational, planning and time management skills; ability to manage competing demands, balance conflicting priorities and negotiate workable solutions and timeframes, whilst maintaining focus, speed and accuracy.Ability to always maintain a professional demeanour and appearance.Ability to work effectively as part of a team as well as act autonomously to achieve the desired outcomes.Understand critical or sensitive issues – be discreet and communicate with tact.Display loyalty, compassion and empathy to the school community – be warm and approachable.Resilience: able to adapt in challenging and changing environments.APPLICATION PROCESS:Please provide a copy of your Australian permanent work rights.Please provide evidence of your Working with Children Check: Blue Card (QLD).To submit your application, please do so by clicking on the Apply Now button.ADDITIONAL INFORMATION:Child Safety: Faith Christian School of Distance Education is committed to child safety. All members of staff are required to comply with applicable child protection legislation and are responsible for ensuring that the School's Child Safe policies, procedures and programs are at the forefront of all we do. As such, the successful applicant will be expected to satisfy child protection screening and adhere to the School's Child Safe Policy and Code of Conduct.Salary information: Salaries at Faith are guided by the Educational Services (General Staff) Award and are also determined by experience and qualifications. We pay above the Award level.Please Note: Only shortlisted candidates will be contacted. We thank you for showing interest in working with our School and wish you the very best with your employment search.
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