InvoCare is an industry leader within the funeral industry, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore.
About you: You have a background in customer service and sales and are looking for your next opportunity. You have worked in an industry with direct customer interaction and are eager to combine your experience into a role with heart.
About the role: Working directly with the community, you will respond to incoming inquiries and package solutions that meet customer needs. Empathy and the ability to listen sensitively are your key skills, as is your results focus. This is a great opportunity to apply your skills from a sales background into the funeral industry while upholding strong values around care and empathy.
In addition, you will have:
Previous sales experience in a service-driven organization working towards KPIs and targets. A focus on customer service and collaborative business relationships. Ability to build rapport and trust with customers in an honest and ethical manner. Resilience is a MUST – we want candidates who are focused, committed, and passionate. Ability to prioritize and multi-task while managing a busy schedule. Ability to maintain confidentiality and discretion. High attention to detail. Benefits of joining InvoCare: You may not have considered this industry before, but we provide vital services to families that help them celebrate the lives of their loved ones. Our staff live our values every day and experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:
Reward and recognition programs. Tailored induction and training programs. Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience. Networking opportunities across the business and with peers. Birthday and paid parental leave. Free access to the Employee Assistance Program. Annual family day social events. We are a diverse workplace and equal opportunity employer. How to Apply: If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the InvoCare brands, please visit our careers page:
At InvoCare, we are committed to building a respectful, diverse, and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.
*As part of our recruitment process, applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position, and each application will be considered on its merits.
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