Brighton, VIC, AU, 3186 Darwin, NT, AU, 820 Launceston, TAS, AU, 7250 Adelaide, SA, AU, 5000 Coomera, QLD, AU, 4209 Charlestown, NSW, AU, 2290 Kingston, ACT, AU, 2604Area of Expertise: Customer Services & ClaimsUnit: Allianz AustraliaEmploying Entity: ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type: Full-TimeRemote Job: Hybrid workingEmployment Type: PermanentID: 48965Expression of Interest - Claims Service ConsultantExpression of InterestWe are currently seeking Expressions of Interest for Claims Service Consultants & Senior Claims Service Consultants - Australia wide.At Allianz Australia, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.You'll be responsible for:Managing a National based portfolio of motor claims and handling inbound/outbound callsProviding excellent customer service to our customers in a timely mannerMaintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customersUnderstanding and adhering to all relevant policies and procedures to mitigate risks and compliance issuesAbout you:High level of Customer service experience, ideally within a claims environmentInsurance knowledge/background would be highly desirableAbility to multi-task and work in a fast-paced environmentExcellent communication skills (both written and verbal)Confidence to learn, access and use different systems and softwareStrong attention to detailA team player attitude, with a focus on supporting and respecting othersWhat's on offer:Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.Insurance products, deals, and discounts across a great range of retail, tech, and travel brand and offers for health and well-being.Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.About Allianz:At Allianz, we care about everything that makes you, you.
We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.
We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
Join us and share your ideas, be inspired, give back and feel proud to be a part of an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.Adjustments and support:If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to ****** for a confidential conversation.
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