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Accutemp Services is a South Australian owned & operated business, which specialises in all forms of Adelaide Commercial Air Conditioning and Refrigeration service, maintenance, installation, and repairs.
We have over 30 years experience in the commercial AC & refrigeration industry in Adelaide.
We are located in Lonsdale SA.
We are seeking a highly motivated Service Coordinator to join our team.
We welcome strong candidates who enjoy being responsible for managing the scheduling and coordination of our team of technicians.
Key Responsibilities:
Serving as the primary point of contact for customer inquiries, handling phone calls, emails, and in-person interactions with professionalism and care.
Facilitating seamless coordination between technicians and clients to ensure the delivery of exceptional service.
Ensuring all jobs are completed on time and reaching KPI's.
Using our software system SIMPRO and assisting with the processing of customer orders, invoices, and payments.
Maintaining accurate records and documentation related to customer accounts and service history.
Collaborating and communicating with the team to ensure timely and efficient service delivery.
Identifying opportunities to improve customer experience and suggesting enhancements.
Desired Experience & Skills:
Proven experience as a Service Coordinator, ideally within the Refrigeration and HVAC industry or alternatively a similar job that can transition easily into the job role offered.
Strong organisational and time-management skills.
Excellent communication skills to customer and team members.
Ability to handle multiple tasks and shifting priorities in a fast-paced environment.
Experience working with SIMPRO or similar software.
Accutemp Services are willing to supply ongoing training and support to the successful applicant.
We provide a challenging and rewarding environment with ongoing professional development for all of our Team Members.
Potential Opportunities for Personal Advancement Within the Company are Available.
If you think this sounds like you, please apply!!
Or call on 1300 88 66 39 / 0410 534 977 if you have any questions.
Please only apply if you live in Australia, have the right to work in Australia.
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