South Australia PoliceJob reference: 629473Location: 5000 - ADELAIDEJob status: Short Term ContractEligibility: Open to EveryoneSouth Australia Police are currently seeking motivated applicants to join our Expiation Notice Branch, who will be responsible for the initial administrative processing and assessment of expiation notices and related functions.The Expiation Notice Officer will provide a prompt and accurate level of processing and customer service to internal and external stakeholders in accordance with appropriate legislation, departmental policies, guidelines and procedures. As an Expiation Notice Officer, you will have the opportunity to develop by rotating in a number of teams within the Branch which will include rotation in the Expiation Notice Branch Call Centre.Special Conditions:To find out more about this role, including the key outcomes and special conditions, please click on the attached 'ASO2 Expiation Notice Officer' Position Information Document (PID).Salary: ASO2 $58,709 - $63,154 per annumEnquiries:Christopher Hughes7322 ****** Instructions:All applications must be submitted online via iworkforSA and should include the name, title and contact details for three (3) current referees.Applicants external to SAPOL must complete the Employment Declaration Form (RF2099) and include this with their application.Applications should include a CV, covering letter and written application which is no more than two (2) pages. The written application will address the 'Essential Minimum Requirements' of the position found in the attached Position Information Document, with particular emphasis on:Proven ability and willingness to consistently provide high level customer service in a call centre environment including dealing with difficult and aggressive callers.Demonstrated experience in communicating effectively verbally and in writing with individuals at all levels, both internally and externally to an organisation.Demonstrated keyboard skills in the use of large databases and Microsoft Office Applications including Word and Excel.Demonstrated ability to interpret rules, regulations, guidelines, instructions and procedures of an administrative nature in order to provide an accurate level of advice.Demonstrated ability to manage a high and varied workload, work under pressure, use initiative, deal with competing priorities and work under general direction to achieve results.South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.Applications close: 19/11/2024 5:00 PMAttachments:- ASO2 Expiation Notice Officer - PID.pdf- RF2099 - Pre-Employment Dec.pdf- SAPOL JOB APPLICATION GUIDELINES 2022 - ENB.pdfFlexibility Statement:The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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