Housing, Local Government, Planning and Public WorksHomelessness Rapid Response; Service Delivery; Housing & Homelessness Services; Brisbane CityHomelessness Rapid Response leads a coordinated response for additional emergency accommodation and support services and programs for people experiencing homelessness in Queensland including the development and implementation of initiatives and operational practice designed to address homelessness and assist people to transition to sustainable housing solutions.You will provide efficient, professional, and confidential support to the Executive Director.What you will be doingKeep abreast of current issues which may impact on Homelessness Rapid Response and report findings to the Executive Director.Quality check correspondence, submissions, briefing notes and reports and provide advice to business areas where change/clarification is required and seek ways for continuous improvement.Actively review and manage work priorities and deadlines within the Office of the Executive Director Homelessness Rapid Response on a daily basis.Manage and respond to emails on behalf of the Executive Director within the Office of the Executive Director.Screen incoming calls and effectively manage queries and redirect calls to relevant business areas where appropriate.Coordinate and manage administration support activities across Homelessness Rapid Response, including quality assurance processes for correspondence, meeting papers and briefs, travel and itinerary arrangements and corporate card reconciliations.Establish and maintain positive working relationships within Housing and Homelessness Services, the Minister's Office, Office of the Deputy Director-General and Office of the Director-General and other service areas of the department, other State Government agencies and external stakeholders to enable consultation, liaison and negotiation of priorities.Provide direction and guidance to the Executive Assistant on executive support and general administrative tasks.Contribute at a high level to a culture of client service, excellence, and continuous improvement.Actively participate in the delivery and coordination of the unit's business functions and undertake strategic projects as required.Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.Applications to remain current for 12 months.Job Ad Reference: QLD/601133/24Closing Date: Wednesday, 13 November 2024Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Please ensure you download all attachments and follow the instructions on how to apply.
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