The organisation:
The Uniting Church in Australia is a passionate and diverse Christian church, a community of people who are shaped by Jesus' teaching and example. The church in Queensland includes congregations, faith communities, presbyteries, schools and colleges, early learning centres, hospitals, aged care centres and many expressions of mission and community service. We are a multicultural church, committed to reconciliation with First Peoples and social justice for all, seeking to steward our resources wisely in the furtherance of God's mission in the world.
The Queensland Synod is the state council of the Uniting Church who come together every 18 months for Synod in Session - a meeting to discern together and make decisions for the management of the Synod.
The Office of the Synod's purpose is to act upon the discernment of the Synod, to enable, equip and encourage a renewing and growing Church across Queensland. We are mission-driven, service-orientated and relationally focussed.
Position purpose:
The purpose of this role is to provide crucial support to the executive group including with strategy formulation, project management monitoring and performance reporting, communications, and marketing (including events) ensuring a consistent messaging and brand. This role is also responsible for administrative support functions and providing fit for purpose governance across the Synod.
Key responsibilities:
Provide leadership to the Secretariat function ensuring that both strategic and tactical governance, communication, marketing, reporting, project management and administration support activities meet both the current and future requirements for the Synod Office and identified initiatives of Shared Life Flourishing Communities.
Lead the provision of high quality, reliable, well evidenced and solution orientated business partnering, advisory and support services that effectively facilitate the implementation of strategic and operational business objectives and initiatives.
Provide quality leadership, frameworks, solutions, and service delivery to improve the capability of people we serve and to enable the execution of Synod Office strategy and our legislative obligations in relation to:
Developing governance practices, systems and processes that are fit for purpose and meet the requirements of The Uniting Church in Australia Regulations, Queensland Synod By-Laws, and legislative obligations.
Developing and implementing portfolio strategies and associated processes, systems, and infrastructure required to support the strategic goals of the Synod Office.
Developing and implementing strategic planning, reporting processes and systems that maintain alignment and achievement of priorities to the Synod Office's strategic purpose, and operational oversight of the functions and mission support enterprises of the Synod Office.
Oversight of the development and implementation of communication and marketing plans and activities that support the Synod Office strategy and, in consultation with the General Secretary, Shared Life Flourishing Communities priorities and commitments.
Oversight and initiating strategic communications, providing high-level advice to the Moderator and General Secretary of the Queensland Synod.
Oversight of event management requirements that enable the completion and delivery of high-level projects and initiatives to meet strategic and/or operational objectives.
Ensuring an effective working relationship and mutually beneficial partnership arrangement between the Executive Assistant and the General Secretary/Moderator.
Ensuring the Synod Office reception provides a high level of customer service and enhances the reputation of the Synod Office with those we serve.
With Presbyteries, overseeing the co-creating of an administration support function that balances the needs of each Presbytery with enhancing the delivery/coordination of Synod services.
With the Moderator, overseeing the covenanting relationship with the Uniting Aboriginal and Islander Christian Congress (UAICC) within the Queensland Synod.
Provide leadership including coaching and mentoring to members of the Secretariat team to develop internal capability and foster a supportive and collaborative team environment.
Analyse metrics and business reporting, and influence executive and senior decision makers to understand and use these to improve missional and business decisions and outcomes.
Model the values of the Uniting Church in Australia, Queensland Synod in day-to-day work including interactions with managers, lay staff, ministry agents, stakeholders, and those we serve.
Key performance indicators:
As this role is a member of the Executive Leadership team, it is responsible for providing strategic leadership to ensure that the Synod's mission informed functioning and integrity obligations are met, additionally that:
There is a balance between the short-term day to day operational demands and strategic initiatives, maintaining a focus on activities that deliver the highest return.
Emerging challenges are identified, especially those that may impact on core missional and business delivery and responses developed to minimise risk and take advantage of opportunities.
Managing complex issues that impact on the delivery of Shared Life Flourishing Communities initiatives, the Synod Office strategy, mission support enterprise operational plans, and resolve issues that meet our legislative and policy obligations but also reflect best practice in delivering services to those we serve.
Manage the cost centre budget(s) within accepted variance.
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