Exchange Traded Funds (Etf) Servicing Operations - Associate

Embark on a rewarding career journey with the firm in the Operations team where we are committed to excellence, innovation, and fostering a collaborative environment. Join a high performing team and make an immediate impact to our Exchange Traded Funds (ETF) Servicing business.
As an Associate in the Exchange Traded Funds (ETF) Servicing Operations team, you will be responsible for the ETF Servicing offering at JPMorgan, which includes ETF Order Taking, Order fulfillment, Basket Creation and PCF publication on behalf of ETF client along with managing the relationships with Authorized Participants. You will also be an effective mid-level manager with ETF experience and manage a team of individuals responsible for the service delivery to ETF clients. In your new role, you will demonstrate thought leadership and solid combination of industry knowledge with client service skills.
Job Responsibilities

Manage all ETF order activity and related queries 
Manage the client's trading activity (daily) including reviewing reconciliation breaks on Shares and Valuation and related client queries
Publish on a daily basis the key deliverables to external stakeholders
Participate in industry working groups, initiatives and current events related to ETF
Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF and Transfer Agency (TA) deliveries
Participate in discussions with Fund Sponsors looking to launch new ETF products
Provide monthly Key Performance Indicators (KPI) reporting to clients and senior management

Required qualifications, capabilities, and skills

Bachelor's degree and 3+ years of industry experience
Quick learner both technical knowledge and systems 
Effective analytical, prioritization, organizational, managerial and time management skills 
Ability to be effective in a global operating environment and a matrix management organization
Ability to build and maintain effective working relationships with clients and counterparties  
Excellent customer service skills with attention to detail 
Results orientated; ability to create and sustain a target driven environment 

Preferred qualifications, capabilities, and skills

ETF industry experience (3+ years)
Advanced Excel skills, Visual Basic for Applications (VBA), etc
Excellent knowledge of complex corporate actions and dividend income
ETF cash component expertise

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