Join Darling Downs Health as a Night Shift Enquiries Officer in Toowoomba, where you'll help ensure seamless patient care by managing medical records and supporting clinical teams. Your work will be crucial in maintaining the flow of patient information, contributing to both patient care and operational efficiency.
You'll process, track, and retrieve medical records, ensuring they are accessible when needed by staff across departments. Supporting both paper and electronic systems, you'll assist with inquiries, maintain confidentiality, and provide administrative support to keep operations running smoothly—all while contributing to patient care and team success.
Let's talk about you! Our ideal candidate will be someone who can inspire the following:
Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.Integrity – you are open, honest, approachable, equitable and consistent in everything we do.Dignity – you treat others with respect, display reasonableness and take pride in what you do.Innovation – you embrace change and strive to know more, learn more and do better.Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.Why Us? Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace.
Competitive wages, salary packaging and leave entitlementsEducation opportunities, Study and ResearchPaid parental leaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportWork-Life Balance, Variety and FlexibilityGenerous Salary SacrificingApplicants are to apply online and supply the requested documentation.
Find out more about us! For more information about Darling Downs Health, please go to www.health.qld.gov.au/darlingdowns.
DocumentsBefore applying for this vacancy please ensure you read the documents below.
Candidate Application Guide (PDF, 198KB)DD2411603105 Role Description (PDF, 336KB) #J-18808-Ljbffr