Canberra, Australia | Posted on 10/22/2024
State/Province: Australian Capital TerritoryCountry: AustraliaJob DescriptionInitial Contract Duration: 24 Months
Extension term details: Up to a maximum of 12 Months
Location: ACT
Working arrangements: Candidates must work from Services Australia's Canberra offices a minimum of 3 days per week.
Security Requirements: Must have NV1
About the Role: SoftLabs is seeking a Senior Business Analyst for ICT Labour hire at their technology consulting based in ACT.
Requirements: Senior Business Analyst professionals articulate and document business requirements and elicit high-level requirements and capture business needs. They work to understand how the agency functions in order to achieve its purpose and goals. This involves understanding the agency's capabilities required to deliver its services to customers and stakeholders. They develop an understanding of the current state of the agency or identifying future business needs in order to meet the agency's purpose.
Business Analyst staff seek to define and validate solutions that meet business needs, goals, or objectives. Senior Business Analysts analyze and integrate information provided by a large number of customers, staff, IT professionals, executives, customers, and external stakeholders. They are responsible for understanding the core needs and requirements of stakeholders and the agency. They may also work to facilitate communication between business units. They often play a central role in aligning the needs of business units with the capabilities delivered by information technology or business activities and may serve as a translator between different stakeholder groups. Working under the broad direction of senior staff, they operate with a significant degree of independence, with decision-making highly dependent on their own professional judgment and consideration of wider agency implications.
Primary Technologies: Archer IRM - Request and Incident Management System (RIMS), Elastic & Kibana Data Correlation Engine, Turium Zebra - Manage My Team (MMT), Understanding of the Australian Government Digital ID System, Archer IRM myGov Incident Response SystemKey duties may include, but are not limited to: Clearly define and clarify business needs to create an action plan, solution report, or business case for consideration of senior executives.Liaise with a range of key stakeholders to understand their core requirements and concerns in order to meet their needs in line with the agency's strategic direction and themes.Determine business analysis approaches that may include specifying team roles, deliverables, analysis techniques, or stakeholder communication.Assess the current state of the business to identify and recommend improvements for consideration by senior executives.Facilitate and lead communication across business units with a range of key stakeholders and represent the views of the agency at various internal and external forums.Manage requirements and communication through scope, traceability, and maintenance.Prepare, drive, and manage change management plans and/or communication plans.Determine, prepare, perform, and manage elicitation requirement techniques such as brainstorming, workshops, prototyping, observation, or interviews, and confirm or report on results.Oversee the development of strategic and business requirement documentation and ensure requirements are clearly understood by others.Manage requirements dependencies and relationships and ensure implementation in logical sequences.Conduct comprehensive risk analysis and problem tracking to mitigate potential issues.Prepare and manage requirements management plan, including testing and quality assurance strategies.Manage the performance of business analysis activities to ensure they are executed as effectively as possible.Determine business analyst deliverables, the scope of work for the business analysis activities, resource allocation, and estimates for business analyst work.Assess, validate, and report on solutions to determine how closely the solution meets the agency's objectives.Develop strategic plans for work area or team and consider work in the context of future strategic priorities.Mandatory Criteria: Demonstrated ability to co-design and define the vision for the digital service in a cyber security, fraud management, or digital ID context.Demonstrated ability to document key business requirements, process maps, feature descriptions, data models, and role-based access models.Demonstrated ability to convert business requirements into technical requirements and effectively negotiate and communicate with technical resources to develop technical solutions that meet business intent.Work closely with end users to run user acceptance testing sessions, user training sessions, and user feedback sessions.Experience working in the Australian Government Digital ID System (AGDIS) or myGov cyber security and fraud incident management.Candidate should display a commitment to continuous improvement and innovation, actively seeking opportunities to enhance processes and user experiences.Application Deadline: Friday, 01 November 2024
Job Types: Contract
Rate: As per Australian Market Standards
If you are interested in this position, please click Apply with your resume in WORD and send your details for review. If you wish to have a confidential discussion, call us on 02 6108 3980 or 0410 756 040 for more information.
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