Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 850+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy!
About the Role:
We are looking for an eCommerce Business Analyst to join our Digital Project Team in our Richmond Office, Melbourne . This is a rare and exciting opportunity, perfect for an accomplished and organised team player with a background in eCommerce delivery, testing, and development pipeline planning. Reporting to the Head of Projects, the Ecommerce Business Analyst will work alongside the Ecommerce Project Manager and the Ecommerce Delivery Team to undertake requirements analysis, document business requirements, processes and proposed solutions, support User Acceptance Testing and the development of end user documentation.
Your key responsibilities will include:
Identify and collate business requirements using a range of methods including but not limited to workshops, interviews, brainstorming and focus groups
Undertake gaps analysis between current state (As Is) and future state (To Be)
Create business and use cases, user stories, technical and functional requirements, and concept design documents
Facilitate business and technical requirements sign off with stakeholders and vendors
Work alongside the Ecommerce Project Manager to create requirements traceability, solution acceptance and benefits realisation criteria
Providing business analysis support throughout testing activities and where required, creating UAT and SAT plans and sign off criteria
Build strong and relationships with key internal and external stakeholders
Provide clear and concise communication to all parties to reduce overall effort
Respond to internal clients and external vendors in a friendly and timely manner
To succeed in this role, you will need to have:
Demonstrated 5 years + experience in a similar Ecommerce Business Analyst role
Demonstrated 3 years + experience in a Business Analysis role in a retail business
Technical understanding of website integration architecture and associated backend operational processes
Solid understanding of documentation processes and structures, specifically business requirements specifications and functional/non-functional requirements analysis
Sound understanding of Ecommerce and ERP integrations, and application/plugin solutions
Exceptional communication and meeting management skills across all business facets and with partners/vendors
Process driven, and an absolute ability to work well with in a Team as well as individually
Excellent written and verbal communications skills
Affiliation with Accent Group Core values and " Make It Happen " attitude.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
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