The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're focused on supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and wellbeing treatment or accelerating medical research. It's all part of the way we partner with the community to help every individual lead a healthy life.About the role:The Donor Conception Registry Officer is a public-facing role and will be supported by the Donor Conception Registrar.The role is responsible for responding to enquiries and providing information to the public, registered Assisted Reproductive Treatment (ART) clinics, government departments and agencies.The Donor Conception Registry Officer is responsible for receiving donor conceived pregnancy and birth information from ART clinics and verifying this information with the Victorian Births, Deaths and Marriages.The role will be responsible for processing applications to the Central and Voluntary Registers from people seeking information about the connections they may share with others within the donor-conceived community. Applicants include donors, donor-conceived people (DCP), parents of donor-conceived people (PDCP), and their relatives.The Donor Conception Registry Officer will be responsible for undertaking search and find activities and outreaching to donors, donor-conceived people (DCP), parents of donor-conceived people (PDCP), and their relatives when they are the subject of a Central Register application.On occasion, the Donor Conception Registry Officer will be required to sensitively inform individuals they are donor conceived and to refer individuals and their families to appropriate support services.How you'll make a difference:Assisting with monitoring and evaluation of stakeholder experience.Assisting with the development of written materials for internal and external stakeholders.Recording application data in client management systems with high accuracy.Performing audits of the Central and Voluntary Registers.Conducting search and find activities to locate people recorded in the Central Register.Classifying and archiving documents and records when required.Digitising medical files to be recorded on the Central Register when required.Providing continuous process improvement in relation to the activities undertaken in this role.Ability to apply policy, legislative and regulatory requirements to applications received to the Donor Registers.Suitable applicants will be able to demonstrate:Tertiary qualification in sociology, health, education, information/records management, or relevant discipline.Experience working with individuals and families impacted by donor conception or adoption is highly desirable.Knowledge of issues related to fertility, infertility and assisted reproductive treatment or experience working in the fertility industry is highly desirable.Knowledge and experience of working in a regulatory environment is highly desirable.What we offer:The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.A strong commitment to work-life balance, including a diverse array of flexible working arrangements.How to apply:Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at ****** .Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy .Job type: Full timeJob classification: VPSG4Contact:
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