The Director, Operations, Policy and Strategy is a key member of the Commission's executive and has principal responsibility to manage a high performing multidisciplinary team that supports the Commissioner in the discharge of all regulatory obligations. You will be the Commissioner's senior business adviser and responsible for the strategic and operational engagement, policy, performance, and communications of the Commission. You will have experience in providing senior level strategic and organisational advice and government policy reform and performance delivery. You are a senior peoples' leader with a track record in delivering in partnership with a range of internal and external stakeholders.
As the Director, Operations, Policy and Strategy at the Commission, you will be responsible for leading a team that is central to the performance of the Commissioner's functions under the Legal Profession Act 2007, in directing external engagement and internal performance. You will also provide expert operational advice on the Commissioner's functions, statutory responsibilities and service deliverables.
You Will
Lead and effectively manage the Commission's Operations, Policy and Strategy team, as well as leading and assisting with management of operations across the Commission.
Review, develop and, where necessary, drive complex legislative and policy change designed to enhance the Commission's undertaking of its statutory obligations and regulatory functions.
Develop and manage practice systems and processes required to effectively prepare and deliver the Commission's strategic and operational plan.
Establish and manage the Commission's performance framework, including a supporting data management system that enables effective analysis and reporting for both operational and organisational performance oversight and reporting.
Proactively monitor and, where appropriate, improve policies, procedures, work practice and management systems to enable the Commission to continually improve effective and efficient standards of service.
Develop an effective engagement plan designed to both educate and inform key stakeholders, including the legal profession, co-regulators, departmental stakeholders and consumers of legal services.
Oversee the development and management of operating budgets to achieve optimal operational service delivery in compliance with relevant standards, audit and governance requirements, including annual report, budget submissions, forward estimates, mid-year reviews, funding and project information and other ad hoc information.
Develop and implement the Commission's risk management plan and continual improvement program.
Manage the delivery of the corporate services and projects required to support the Commission's operations, including coordinating external providers.
Advise, mentor, and support the team by actively fostering a team operating environment built on a good work ethic, interactive, consistent work practice, and quality results.
Abide by the Australian Solicitor Conduct Rules (as amended from time to time) and display high standards of professional ethical conduct at all times, in addition to any other professional obligations.
Be responsible for a number of statutory delegations on behalf of the Commissioner from time to time.
Be eligible to qualify for 'investigator' status under the Act and to undertake broader investigation activities of the Commission from time to time as may be required, under the direction of the Director, Professional Conduct.
Applications to remain current for 12 months.
Job Ad Reference: QLD/591492/24
Closing Date: Sunday, 22 September 2024
Occupational group: Justice & Legal
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