Director of Operations - Strategy and New Ventures Full-time Company Location: Minor Hotels Corporate Office - ANZ Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels ANZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
We are seeking a seasoned Director of Operations - Strategy and New Ventures to join our leadership team at Minor Hotels. This strategic role will work closely with our Directors of Operations and Cluster General Managers to lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio. The ideal candidate will be an influential leader, playing a critical role in aligning organisational goals with customer satisfaction and the optimal use of resources, while identifying and implementing high-level solutions to complex organisational challenges.
Key Responsibilities Include:
Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction. Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance. Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness. Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management. Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency. Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance. Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline. Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties. Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment. Continuously monitor operational performance, advising senior leadership on deviations from standards and identifying further opportunities for efficiency and growth, particularly in relation to property expansion. Minimum Requirements:
Extensive experience in a senior leadership role focused on business strategy, operational improvement, and organisational development. Proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations, particularly within acquisitions or business expansion. Strong strategic thinking skills with the ability to align operational changes with long-term business goals. Exceptional communication and leadership skills, with experience influencing and working closely with executive leadership teams. Ability to manage multiple priorities, lead large-scale projects, and inspire change across the organisation. Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand Access to Minor Hotels ANZ paid parental leave benefits 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand Additional paid leave including Birthday and Study leave. Educational Financial support may be available to those who undertake development relevant to the company's business requirements. Discount savings and cash back from over 400 popular retailers in Australia and New Zealand Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon) Discount on Furniture 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe Wellbeing programs with Uprise (EAP) Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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