JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee.
As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise to the JW Marriot Gold Coast Resort & Spa.
This individual will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner.
The Director of Human Resources generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.
Additionally, they utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.
CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.
OR • 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
Preferred experience in hotels with 200+ employees.
CORE WORK ACTIVITIES Managing the Human Resources Strategy • Executes and follows up on engagement survey-related activities.
• Champions and builds the talent management ranks supporting property and region diversity strategy.
• Translates business priorities into property Human Resources strategies, plans and actions • Implements and sustains Human Resources initiatives at the property.
• Coordinates the human capital review process at the property and leads succession planning activities on property and in the market, as appropriate.
• Leads the assessment of the property leadership pipeline through the human capital review process and assists with follow-up.
• Creates value through proactive approaches that will affect performance outcomes or control costs.
• Leads and participates in succession management and workforce planning.
• Responsible for Human Resources strategy and execution.
• Serves as a key change manager for initiatives that have high employee impact.
• Attends owners' meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.
• Supervises on-property Human Resources team.
Managing Staffing and Recruitment Process • Analyzes open positions to balance the development of existing talent and business needs.
• Serves as coach and expert facilitator of the selection and interviewing process.
• Surfaces opportunities in work processes and staffing optimization.
• Makes staffing decisions to manage the talent cadre and pipeline at the property.
• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.
• Monitors sourcing process and outcomes of staffing process.
• Ensures managers are competent in assessing and evaluating hourly staff.
Managing Employee Compensation Strategy • Remains current and knowledgeable in the internal and external compensation and work competitive environments.
• Leads the planning of the total compensation strategy for hourly employees.
• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.
• Creates and implements total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.
Managing Staff Development Activities • Ensures completion of the duties and responsibilities of the properties' Human Resources staff members, as outlined in the applicable job descriptions.
• Ensures property Human Resources staff is properly trained in all employee-related human resource information to respond to property employees appropriately.
• Serves as a resource to property Human Resources staff on employee relations questions and issues.
• Continually reinforces positive employee relations concepts.
• Supports hotel training and orientation programs for employees to receive the appropriate new hire training to successfully perform their job, including delivering parts of or full training sessions.
***Candidates must have valid work rights in Australia.
*** Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality.
Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first.
Because if you're happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates.
That's The JW Treatment.
In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.