Director, Change and Communications - Information and Technologies Education (Organisation site )
Information and Technologies Branch, People, Information and Communication Services Division
An exciting opportunity exists to join the HR Projects team within the Information and Technologies Branch of the Department of Education.
The Department of Education (DoE) is committed to delivering responsive services focused on equity and excellence to Queenslanders and their communities. We promote equity and excellence by our commitment to respect, protect and promote human rights. Our objectives are: a strong start for all children, every student realising their potential, fair and safe workplaces and communities and capable people delivering our vision. Our vision is one of equity and excellence in a progressive, high-performing education system that realises the potential of every student.
Your Role: As the Director, Change and Communications, you will spearhead our Change Management Strategy and oversee a variety of critical functions, including Change and Communications Management Plans, UX Design, Personas, and support Future State Process Mapping in line with desired UX. You will work closely with cross-functional teams to ensure seamless integration and alignment of change initiatives with organisational goals. Your expertise will drive successful change adoption and enhance user experiences across our projects.
Responsibilities include: Develop and implement comprehensive change management strategies that align with organisational objectives and ensure effective change adoption. Create and execute detailed change management and communications plans that address stakeholder needs and promote engagement. Lead UX design efforts and persona development to ensure user-centric solutions and enhance overall user experience. Collaborate with stakeholders to map out future state processes, ensuring they are optimised for UX and aligned with strategic goals. Conduct thorough impact assessments to understand the effects of proposed changes and develop mitigation strategies. Oversee the development and delivery of training programs and organisational design efforts to support change initiatives and drive organisational effectiveness. About You: You will have demonstrated:
Experience in delivering large scale complex transformation projects within a HR environment or similar. Proven success in leading and managing a high performing team while ensuring quality human and financial resource management practices are adhered to. Highly developed interpersonal, communication and negotiations skills at a senior level. The ability to work effectively with clients, stakeholders and other partners to achieve required outcomes. Highly developed research, analytical, conceptual, and problem-solving skills including the ability to plan, manage and implement strategic solutions in managing outcomes for a large scale project. Ability to understand project management methodology and support critical project related activities. A change management certification with a recognised professional body (eg Prosci) would also be highly regarded.
Interested? To Apply: Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history). Attach a cover letter detailing your experience and interest in this role. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.
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