Digital Solutions Group - Operations Team Leader | Logan Management (Information & Communication Technology)
We are currently seeking a professional and experienced Operations Team Leader to join our PCYC Queensland Digital Solutions Group, to lead the smooth operation of day-to-day ICT requirements, based at PCYC Logan. If you have great ICT knowledge and the ability to provide professional advice and support, then we want to hear from you!
In addition to your remuneration, enjoy generous not-for-profit salary packaging benefits of up to $18,550 per annum tax free!
Flexible work options available such as working from home, hybrid arrangements, monthly RDO, 9-day-fortnight, compressed hours and more!
Free PCYC Gym Membership
15% discount on PCYC products such as Gymnastics, Little n Active and OSHC
Extra day of leave during the Christmas period
Our work environment has a strong teamwork ethic where we live by our PCYC Queensland values - Respect, Leadership, Commitment, Passion and Teamwork.
Your New Role
You will lead a team of technical staff as part of the ongoing management of infrastructure technologies (server administration, cloud transition and more) while supporting the team with day-to-day management. Covering system and network operations and availability, maintenance, configuration security, and user support, the Team Leader will work with the team to implement best practices, optimise team efficiencies and provide technical guidance to stakeholders. If this sounds like you, click "apply" to be taken directly to our careers page to download our Position Description and obtain more information.
About You
Tertiary qualifications in Information Technology, cybersecurity, or related discipline
At least 5 years of experience in IT infrastructure, operations, service, project management, and familiarity with data centres, multiple cloud providers (Azure, AWS, VMWare, Hyper-V), and SaaS integrations.
Comprehensive experience in operations and management of infrastructure services (on-premise and cloud), end-user compute services, security operations, service management processes, datacentre, telecommunications, mobility services, and server administration (Windows - Windows Server 2012 R2-2019).
Knowledge and experience in working with IT security policies and procedures aligned with regulatory standards and frameworks like ISO 27001, Essential 8, NIST or equivalent.
Knowledge and experience in Network Security (Firewalls, VPNs, IDS/IPS, Anti-Malware), Active Directory, Access Control, O365 & Azure, vulnerability scanning and patching.
Demonstrated leadership in managing technical teams in fast-paced environments.
Please note: Working With Children Check (Blue Card) No Card, No Start and Restricted Person legislation applies. All PCYC employees are required to complete a National Police Check upon commencement.
PCYC is committed to achieving and supporting a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples as well as people from culturally diverse backgrounds.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
PCYC Queensland is a leading charity which has been building safer, healthier communities through youth development since 1948.
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