General/Business Unit Manager (CEO & General Management) Full time About the Role
Newly created role, the Dealer Principal is a highly visible position, which is poised for the challenge of growing the dealership in the Geelong area.
You will build a successful team to deliver on sales and revenue targets.
This is a hands-on leadership role that requires someone who can support both high-level complex sales and servicing responsibilities as well as not being afraid to dive into the details on a day-to-day basis.
Responsibilities Develop a strong team culture that encourages success.Create a collaboratively and customer-centric environment managing all aspects of the dealership including finance & insurance options, parts & accessories, service department, new and used vehicles.Identify opportunities for growth within the industry and community as well as maintain manufacturer relationships.Staff training and development including performance management reviews.Work closely with head office to develop plans for dealership specific events and promotions, including industry show events.Collaborate with head office in relation to warranty, repairs, quality, sales, HR support and implementation of computer software for dealer management and CRM.Ensure company values, policies and procedures are adhered to including workplace health & safety, sales processes and human resources.Key Criteria Proven background in sales, sales management and within a Recreational Vehicle dealership or similar industry.Strong leadership and communication skills are essential as your role is to provide leadership, training, and direction to the team members under your guidance.Meticulously organised with the ability to manage multiple tasks simultaneously.The ability to bring customer delight to your customer service, maximising customer satisfaction, retention and brand loyalty.High level of integrity with all your internal and external stakeholders. #J-18808-Ljbffr