Customer Team Leader

Job DetailsHere's how the job details align with your profile.
Pay£13.32 per hour
Job TypePermanent, Part-time
Shift and ScheduleVaried shifts including early mornings (from 6am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview. Overtime and weekend availability required.
Location16 Canterbury Road, Tankerton CT5 4HH
BenefitsCompany pension with up to 10% contributionsPaid training36 days holiday (including bank holidays, pro rata for part-time colleagues)30% discount on all Co-op products in-storeAccess to virtual healthcare services for you and your familyWagestream – a money management app24/7 employee assistance serviceFull Job DescriptionWe're looking for Customer Team Leaders to join our team at Co-op. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. You'll help lead the store team, coach and supervise our Customer Team Members, and deputise for the Store Manager while delivering great customer service.
ResponsibilitiesProvide friendly and thoughtful serviceDevelop your team's capabilities through coaching and trainingEnsure the store remains safe, legal, and fully operationalManage diligence checks and stock accuracySupport your store manager by deputising when they're not workingLead the way when introducing new products and servicesBuild relationships and engage with the local communityMinimum RequirementsA genuine care for the needs of customers and membersAbility to balance leading and supporting your teamGreat people skillsStrong organisational and problem-solving skillsDesire to learn, grow, and develop leadership skillsFlexibility to work a range of different shiftsBuilding an Inclusive WorkplaceWe want to build diverse teams and we welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
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