Customer Service Officer - Kick start a career in Banking!Police Bank is one of Australia's fastest growing Mutual Banks. We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial products and services, all of which have been created with the needs of our members at front of mind.
ABOUT THE ROLE Utilise your existing customer service experience in this fantastic opportunity where you will be cross trained and shown the ins and outs of what it takes to become a personal banker.Meeting and greeting members and proactively assisting with their banking needs.Handle all members enquiries (face-to-face, telephone or email) relating to accounts.Actively promote our products and services.Meeting branch and individual KPIs and targets.Undertake ad hoc administrative work using our Police Bank systems.You are based out of our Goulburn Academy - you will be required to be on site 5 days a week.ABOUT YOU While some banking experience is ideal, we are open to candidates with previous experience in a face-to-face customer focused role (retail and hospitality).You have a can-do attitude and a willingness to learn.You are a team player, passionate about helping customers and willing to pull your sleeves up to get the work done.WHY YOU'LL LOVE US This exciting role offers significant learning and development opportunities. You will be working for a manager who genuinely is happy to provide any cross training and ongoing mentorship.We are all passionate about what we do. We value feedback and open conversations.We are highly inclusive and highly supportive in our team culture.Police Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status. This role is open to Australian and New Zealand Citizens and permanent residents only.
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