Customer Service Officer

Customer Service Officer/Administration Assistant Looking for variety and job satisfaction?
A passion for customer service?
Thrive in a team based environment Are you looking to make a difference and own what you do?
Are you looking for a rewarding and challenging role?
Then we want to hear from you!
About the Role This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties.
It is essential that you are self-driven and attentive to details as this position will be involved with: The answering and distribution calls received Customer service Web training (as relative to our processes) Assistance with promotions, events and other sales functions Sales reporting (system generated documents) Ensuring all billing is actioned and updated Manage and maintain all up to date information in the company operating system About You Previous experience in a customer service environment A great attitude A person who takes responsibility for their own performance Excellent communication skills Office and data entry experience What's in it for you?
A competitive salary and superannuation.
The opportunity of career advancement through mentoring and our learning and development program The opportunity to work with a great team in a dynamic fast paced environment A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers About Grace Group The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage).
We are leaders in the removals, storage and information management sector, and are considered Australasia's largest independently owned company in our field.
With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.