Customer Service Officer

Customer Service Officer Casual Staff Horsham, Australia Reference: 6569183 About the Role You will professionally represent the Council and staff of the Horsham Rural City Council by providing courteous, efficient, and high-quality customer service. Duties include cashier, telephone, and other general reception services. With the Customer Service team being the main point of contact for our customers, we respond to, at times large volumes of customer requests via several channels. Being able to multi-task and prioritise is essential. Clear communication is also a key part of this role. About You You will have extensive previous experience in the cashiering/reception fields and/or completion of secondary school and relevant industry-based short courses. You are a team player, flexible and solution focused. Having a customer centric attitude is something that you are passionate about. Band 4 ($42.96 per hour) Casual Operating hours are Monday to Friday 08:30 - 17:00. Usual hours could include 10:00 - 14:00 or 12:00 - 17:00 For a confidential conversation, please contact Mel Janetzki - Co-ordinator Customer Service on 5382 9777 For more information, please see Position Description. Applications Close: 19 Apr 2024