Customer Service and Sales Consultant - Luxury TravelAre you looking for a permanent full-time role? Do you have a passion for customer service? Do you want long term career development opportunities? Do you have excellent rapport building skills and like to show off your sales flare? Passionate about Travel? Want to work for a Global Luxury Travel Company and enjoy the perks?If the above is ticking your boxes, you'll love this opportunity!Tenacity CX is a leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a leading Global, Luxury Travel Company, who are looking for passionate, customer focused service and sales experts!We have multiple opportunities for Inbound Service and Sales Consultants to join this rapidly growing Global Luxury Travel Company, who truly value their staff and clients. Based in a contact centre environment, you will handle inbound calls from both customers and travel agents regarding luxury travel cruises. You will be responsible for building rapport, actively listening, and identifying the needs of the customer to provide a tailored luxury travel package. Utilise your natural people skills and consultative rapport building skills and enjoy being rewarded and recognised in this positive and supportive team!To be successful in this role, you will need:Previous customer service or sales experience – either face to face or over the phoneStrong rapport building and interpersonal skillsExcellent communication skills and active listeningTravel industry experience and/or studies within Travel – highly desirable but not essentialA drive to succeed and a motivation to work towards targetsAbility to follow company policies and processesWhat's in it for you?Multiple full-time permanent positions available due to rapid growth and expansion!Great career progression opportunities - be part of a family feel cultureOffice located in Newcastle CBD – close to public transport!$62,847 package plus UNCAPPED commission (OTE $100k+) plus staff discounts!Fitness pass and discountsFantastic training and support to really set you up for success!Reward and Recognition – Incredible Travel Discounts included for family and friends!Work for a reputable Global, Luxury Travel Company, who are customer centric and truly value their people.If this is ticking your boxes, don't delay, as you don't want to miss this opportunity – apply now with your resume in Word format - we are interviewing immediately!
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