Locations: AUS Gold Coast - Robina Town Centre Dr Lvl2
Time Type: Part time
Posted on: Posted 3 Days Ago
Job Requisition ID: R1450033
Job Title:Customer Service Advisor
Job DescriptionAre you fanatical about providing exceptional customer service?
Do you have exemplary character with high integrity?
Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment?
If this sounds like you, read on!
Want to feel good about the work you do?
Looking to make a career change!
Take the first steps and start a rewarding career at Concentrix by joining a diverse and passionate team that assists Australians in need to access Government entitlements.
We are growing and looking for Customer Service Officers to join our Robina team and this is your chance to make a meaningful impact through amazing customer support.
Join a fun-filled, future-focused, and experienced team as you take inbound calls to provide guidance, support, and encouragement in navigating digital solutions.
With system and content training, alongside ongoing support, this role is ideal for anyone looking to start a career they will love.
Key Role Details:7 weeks of comprehensive classroom and hands-on trainingScreening now for 8th October start date - November intakes available too.$27.77 p/h + SuperPermanent part time roles available (30 hours min.
per week after full-time training)Permanent full-time roles availableUp to $480 a month based on performance incentivesMonday to Friday rotating roster of 8am - 6pm.
No weekends!Central Robina, right next door to Robina Town CentreFree parking availableWhat's in it for you?A rewarding role where you make a meaningful impactContinuous calendar of fun social eventsA supportive role within an experienced teamAn inclusive workplace with a shared goal in mindRole Duties:You will support our valued customers with their account enquiries.
You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.
Who are you?You believe quality customer service is paramount when dealing with customers.
No call centre experience necessary but customer service skills are a must!
Must be an Australian Citizen and at least 18 years of ageEager to work towards goals and targetsConfident and capable in using computers and systemsPassionate about customer serviceKeen to learn new skills and refine existing ones tooExcellent communication skills both written and verbalConcentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent.
We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, APPLY NOW! *Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks* Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
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