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Permanent Part Time – Aprox 5 -6 shifts per fortnight - Afternoon shifts inclusive of some weekends Monash Medical Centre Clayton - Main Reception/Admissions Department Health Information Services (HIS) at Clayton has an exciting opportunity for enthusiastic, experienced and professional Administration officer to join our team as a Customer Service/Admissions officer.
About the HIS Team and the Role In this administrative role your primary responsibilities will include: Provide customers exceptional customer service both face-to-face and over the phone; Complete and ensure accurate data entry when admitting and updating patient details on the Patient administrative system (iPM), and other data entry and administrative duties as required (as outlined on the attached PD) The Monash Medical Centre (MMC) Clayton Main Reception/Admissions Department is open 7 days per week.
Shifts start and finish times may vary between 7am and finish at 8pm with the potential of operating hours to be changed and extended as the service continues to grow.
Staff may also be required to travel to other Monash Health sites.
About You We are seeking people to join our patient-focused team who possess the following: Thrive in a busy and multitasked workplace Have a passion and are able to learn new systems and processes quickly Exceptional interpersonal and communication skills Demonstrate interpersonal understanding by demonstrating empathy and sensitivity to feelings of others.
Be self-motivated and committed to self-improvement.
A positive approach to a frequently changing environment.
Administrative experience in a Health related field will be looked upon favourably as well as the completion of a medical terminology course.
Flexibility in availability, rostering and working hours is essential.
Demonstrated ability to complete tasks in timely manner Is a team player What's in it for you?
You will be part of a dynamic changing environment that will have future growth.
You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.
For a confidential discussion and to explore the opportunity further, please contact Lisa Gelberidis , Customer Service & Admissions Manager Manager on (03) 9594 2046.
Position Description can be found here We recognise the value of equal employment opportunity.
We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply Applications are accepted via the Monash Health online EHub system.
For information including how to apply and probity check requirements, please click here for the 'Application Guide' Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 11th October, 2024
