Customer Service Administrator

Job DescriptionCustomer Services AdvisorWe're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Annesley, Nottinghamshire. As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.What's in it for you?Up to £22,400 (depending on experience)Support in training towards ARLA – NFOPP qualifications (additional £1,000 on basic salary once qualified)Industry leading training and developmentDemonstrable career ladderOpportunities for progressionCollaborative, rewarding and fun environmentTeam incentivesKey Responsibilities:Provide property management and tenancy administration support service to branches, landlords and tenants.Co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards.Co-ordinate and arrange relevant statutory safety checks.Skills and Experience Required:Outstanding Customer Service skillsSolid administration skillsResilient, positive, numerate and detail orientedOrganised and able to prioritise workload in a fast-paced environmentExcellent verbal and written communication skillsIT literate (MS Office, internet, email systems)Minimum Education Requirements:GCSE or equivalent (preferred)Job Type: Full-timePay: £22,400.00 per yearBenefits:Cycle to work schemeEmployee discountFree parkingOn-site parkingReferral programmeStore discountSchedule:8 hour shiftMonday to FridayNo weekendsWork Location: In personReference ID: Customer Service AdvisorExpected start date: 01/10/2024#J-18808-Ljbffr