Job Description Customer Services Advisor We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Annesley, Nottinghamshire.
As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
What's in it for you? Up to £22,400 (depending on experience) Support in training towards ARLA – NFOPP qualifications (additional £1,000 on basic salary once qualified) Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key Responsibilities: Provide property management and tenancy administration support service to branches, landlords and tenants. Co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards. Co-ordinate and arrange relevant statutory safety checks. Skills and Experience Required: Outstanding Customer Service skills Solid administration skills Resilient, positive, numerate and detail oriented Organised and able to prioritise workload in a fast-paced environment Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Minimum Education Requirements: GCSE or equivalent (preferred) Job Type: Full-time
Pay: £22,400.00 per year
Benefits: Cycle to work scheme Employee discount Free parking On-site parking Referral programme Store discount Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person
Reference ID: Customer Service AdvisorExpected start date: 01/10/2024
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