Are you a detail-oriented, task-driven professional looking for a structured administrative role? Flick Anticimex is seeking a Customer Care Administrator to join our dedicated Port Macquarie team. This role is ideal for someone with prior administrative experience who excels in following processes and managing schedules for our commercial clients.
Why Join Us? Competitive Salary & Career Growth: Grow in an administrative role with a global leader in pest control and hygiene services.Supportive Environment: Join a team focused on excellent customer care and efficient processes, with collaboration at its core.Structured Work: Full-time role with task-based responsibilities, providing clear goals and a supportive atmosphere.About Us With over 100 years of experience in Australia, Flick Anticimex serves thousands of commercial and residential clients with world-class pest control and hygiene solutions. Our team of professionals spans 40+ branches across the Pacific Region.
Your Role As a Customer Care Administrator, you'll play a vital role in maintaining excellent relationships with our commercial clients, focusing on scheduling and managing repeat business. Working closely with our team, you'll ensure that clients' needs are met in a timely and efficient manner.
Key Responsibilities: Schedule and manage recurring service appointments for commercial clients.Provide responsive and organized customer support, addressing inquiries and coordinating services.Complete data entry and maintain accurate client records.Assist with administrative tasks to streamline processes and ensure consistency.Follow established processes to meet service standards and ensure client satisfaction.What We're Looking For: Prior Administrative Experience: Background in customer service, scheduling, or admin support is essential.Attention to Detail: Ability to manage multiple tasks accurately and efficiently.Process-Oriented Mindset: Follows procedures and maintains structured workflows.Proficiency in Microsoft Excel and Outlook: Strong skills in essential office software.Reliable Work Ethic: Full-time availability preferred.At Flick Anticimex, we're committed to maintaining a safe and positive workplace. Join us in a role that values organisation, client care, and operational excellence!
How to Apply Ready to put your administrative skills to work with a supportive team? Apply now to join Flick Anticimex and make a meaningful impact!
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