Seeking a customer-focused Internal Sales professional to join our Devonport branch!
06th January, 2025 About your new Company
Fluid Power Services provides hydraulic, pneumatic, lubrication and fire suppression solutions to customers throughout Tasmania. We are recognised as an industry leader across the mining, energy production, construction, manufacturing, agriculture and defence industries.
About your new role
We are looking for a highly motivated Sales Support Officer to join our team based in Devonport.
In this role your key responsibilities will include:
Interpret customer's needs and translate to product specifications via face-to-face, telephone or email communication; Provide exceptional customer service by processing customer orders in an accurate and timely manner; Building customer relationships and promoting excellent levels of customer service; Liaise with Regional Territory Managers to promote future sales growth with customer leads; Provide quotations and maintain pricing on customer's orders; Stock enquiries from internal (branch network & workshop) and external customers; Ensure continuous improvement to service levels internally and externally; Monitor branch emails and external customer EDI imported orders as required; and Actively participate in product training sessions. About you
Ideally, you will have prior experience in a customer-focused role, ideally within an industrial and/or mining environment; however, if you don't, that's ok, we are happy to provide training to the right candidate.
This position could suit someone with experience in parts interpreter, internal sales, customer service, maintenance planning, or someone with a mechanical aptitude.
Additionally, you will have:A professional approach to timely and professional response to customer enquiries and quotes; Proven experience in the use of Microsoft Office suite of programs; The ability to coordinate changing priorities; and The ability to communicate effectively and professionally in a fast-paced environment. Why Work for Us
We are a solutions-based business with a big focus on our people. In addition, you will be rewarded with:Monthly RDO; Available traineeships; Career growth opportunities; Competitive salary package including incentive plan; An excellent team culture and environment; Be part of an ASX listed organisation with a fantastic company culture; Access to employee assistance program; and Training and development opportunities. We are a successful organisation with offices in Australia & New Zealand and are committed to the safety, education and ongoing professional development of our employees.
If this opportunity sounds suited to you, please apply now.
Coventry Group Limited is an Equal Opportunity Employer.
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