At MacKillop we are dedicated to supporting vulnerable families in overcoming crises and ensuring the safety and wellbeing of all family members, especially children. Our Intensive Family Support and Family Care Support Service Unit is committed to connecting families with essential community resources and services, fostering resilience, and promoting positive family dynamics.
In addition, a $5000 remote allowance is available for all Pilbara employees. About the role: Position Overview: We are seeking a passionate and skilled Coordinator to join our Intensive Family Support and Family Care Support Service Unit. Reporting to the Manager of Pilbara & Northern Territory Services, you will oversee service delivery to families, liaise with stakeholders, and ensure compliance with reporting requirements to the Department of Communities.
Key Responsibilities: Oversee the delivery of services to vulnerable families, ensuring high-quality and culturally appropriate support.Liaise with stakeholders, including the Dept. of Communities, to facilitate service coordination and collaboration.Develop and implement therapeutically oriented and safe service programs in partnership with the Manager of Pilbara & NT Services and other MacKillop staff.Monitor and report on service delivery outcomes to ensure alignment with organizational and departmental standards.Provide guidance and support to team members to enhance service effectiveness.Participate in regular meetings and training to stay informed about best practices and developments in the field.This is a Permanent Full Time opportunity based in Karratha, WA within our Intensive Family Support Service (IFSS), Family Care Support Services (FCSS) & Out of Home Care Program (OOHC). The position reports to the Manager, Pilbara & NT. Key Selection Criteria: To be successful in this role, you will have:
Establish and maintain positive relationships with the key stakeholders and partner agencies relevant to the Services to ensure a coordinated, effective, and timely response to children and families.Be responsible for accepting, allocating and managing referrals.Provide supervision and support to the Case Managers and Support Workers located in Port Hedland and Roebourne to ensure high quality service provision.Be actively engaged in service level networking and service and community development initiatives.Carry a small caseload and provide support to others as required.Coordinate weekly team meetings to discuss the progress and support needs of the families managed by the service.Liaise with clients and other key stakeholders to assist in identifying gaps, barriers, or weaknesses in service delivery to, or reengagement from families and assist in devising strategies to address these.Please address the full Key Selection Criteria outlined in the PD as part of your application. For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page. For more information, please contact: Natasha Bargeus at or on
Our offer: Generous Salary Packaging (helps increase your take home pay)SCHADS Award Level 7 dependent on qualification and experience.Ongoing Career Development, Education and TrainingEmployee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challengesYou must have a: Valid and current Driver's Licence;Satisfactory Criminal History Check (paid for by MacKillop);Valid Employee Working with Children Check;Valid and current NDIS Workers Screening Check (for risk assessed/client facing roles). MacKillop can assist successful candidates with their application.Our Commitment: MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.
It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.
Shortlisting for this position may commence immediately so please submit your application as soon as possible.
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