About us: At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.
Our Townsville team are passionate, values-driven professionals working together to affect real outcomes in our community. Part of this service includes our Managing Public Intoxication Program (MPIP). The MPIP program involves coordinating the case management of Indigenous and Non-Indigenous people who are intoxicated in public places and who are displaced, itinerant or at risk of homelessness within the Townsville area.
About the role: The overall purpose of the Coordinator - MPIP is to provide program coordination and leadership to staff and clients in the Management of the Public Intoxication Program (MPIP). The Coordinator will conduct assessments, develop care plans and initiate reviews of clients on the MPIP program and assist the team in delivering quality outcomes.
This is a Permanent Full-Time position working 76 hours per fortnight.
Responsibilities: Lead a client-focused team and promote a supportive service culture.Supervise and support Case Managers, identifying training needs.Report program status to the Service Manager and assist with staff recruitment and performance reviews.Manage team organization, including rosters and meetings, while fostering a respectful and collegial work environment.Plan and evaluate client strategies, monitor budget spending.Maintain networks with referral agencies and resource providers.Document client information as per organizational guidelines and adhere to safety, legislative, and professional standards.Respect client privacy and confidentiality, and manage time effectively.Engage in professional development and ongoing training.Qualifications, Credentials And Other Requirements: Degree in Human Services or equivalentCurrent National Police CertificateCurrent Drivers LicenceCurrent First Aid and CPR CertificationImmunisation against Tetanus, Hepatitis A and/or Hepatitis BCurrent Blue CardAbout You: Ability to lead and empower teams to drive transformative change, aligning with clients' healing journeys and cultural connections.Experience managing and supervising a small team while working autonomously.Capability to apply evidence-based practices in intervention services, including outreach, case management, and care coordination for complex needs.Provide professional advice and collaborate with multi-disciplinary teams with empathy and respect.Engage effectively with Aboriginal and Torres Strait Islander communities, using culturally sensitive frameworks and safe protocols.Transform cultural capability frameworks into tangible outcomes for clients.Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing ongoing care and protection. What happens now? Apply now by sending us your current resume, cover letter and answering a few simple screening questions.
We want to ensure all applicants have the opportunity to present their best selves. If you require any adjustments to the recruitment process or require further information please contact Tahnee Ledgerwood on 0417 263 161. Applications will be reviewed as they are received.
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
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