About Us Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand. Our Grounds & Open Spaces division is a leading provider of commercial grounds and turf maintenance services, including mowing, horticulture, landscaping, and irrigation design and installation. We partner with high-profile clients across the private and public sectors such as federal and local governments, educational institutions, sports facilities, parks, and commercial enterprises to deliver exceptional grounds management solutions. We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today. About the Opportunity We are seeking an experienced and dynamic Contract Manager to join our Grounds & Open Spaces team. The Contract Manager will be responsible for overseeing the day-to-day operations of a commercial grounds maintenance contract responsible for mowing and horticulture management for one of Melbourne's largest municipalities in the outer-northern suburbs. This permanent full-time position is based in Epping, VIC and presents an opportunity to lever your groundskeeping knowledge and management experience while having a meaningful impact at work with an organisation that supports balancing your passions. Some of the key benefits for the position and employment at Programmed, include: Attractive base salary + operational incentive structure Generous vehicle allowance Flexibility to achieve work/life balance Paid parental leave, EAP and benefits program with great discounts Leveraging your strong operations background and business acumen, your key responsibilities will be to: Oversee daily operations. Coach, mentor and lead contract team. Deliver exceptional customer relationship management. Partner with clients and operations team to achieve organic & new growth objectives. Prepare and deliver financial budgets and forecasts. Continually improve strategies and processes to increase performance. Provide expert knowledge to the development of bids & tenders. Promote and develop a safety culture across the business. About You To excel in this role, you will be a motivated professional with a 'can-do' attitude, knack for people engagement and drive for operational excellence. A background or strong knowledge of the groundskeeping industry and maintenance services is also highly desirable, however not essential (grounds maintenance, horticulture, landscaping, mowing, turf, facilities maintenance etc). Additionally, you will demonstrate and possess the following: Grounds and/or open spaces maintenance experience highly desirable. Demonstrated contract management experience. Highly developed communication and strong stakeholder engagement ability. Proactive approach to relationship management and business development. Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality Work With Us Submit your application today and join us on our mission to build outstanding people, strong customers, and great communities. Our Commitment Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do. Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply. To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.
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