Compliance Investigations Officer

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The key outcomes and accountabilities of this role are to:
Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations.
This includes but is not limited to the Queensland Building and Construction Commission Act 1991 and the Building Industry Fairness (Security of Payment) Act 2017; Prepare investigation plans and manage high-volume investigative caseloads.
Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.
Implementing and conducting proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities.
Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC.
Liaise with external stakeholders including industry associations.
Represent QBCC in promotional and educational activities and before the tribunal and courts.
Provide exceptional customer service to all staff of the Commission and external customers.
Contribute to and support the operations of the Regional Service Center, including providing a face to face service to customers at the front counter, and support to your team in the provision of customer service.
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