Kirinari Community Services – Lavington NSWFull time, Permanent2 days ago, from Kirinari Community ServicesMore $$$ in your bank account with Salary Packaging optionsA fun and supportive work environmentAnnual Leave (5 weeks)Rewarding career pathways with opportunities for further growthStrong focus on employee health & wellbeing with assistance programs availableBring your dog to work!Job Title: Community SchedulerAbout Us:Kirinari is a highly reputable and respected support service providing essential care and high-quality support to enrich the lives of our customers. Kirinari employs over 1300 staff in various regions across VIC, NSW, and TAS. Our core values guide our strong service delivery to enact positive change and choice in the lives of the clients we support.Key Responsibilities:Coordinate rosters for our aged care customers across our service regions to ensure cost-effective and timely allocation of shifts in line with the relevant agreement.Liaise with customers and employees on a regular basis with a strong focus on problem-solving and analytical thinking.Work in a fast-paced, high-pressure environment where attention to detail is imperative for success.Utilize rostering software (Procura and Alayacare), Microsoft Suite, and other in-house systems.Ensure consumer services are scheduled in a timely manner, liaising with relevant stakeholders to ensure efficient use of resources and in accordance with our customers' needs.Provide timely notification to customers regarding alterations to schedules and complete required documentation in our client management system.Work closely with other stakeholders to effectively manage annual/sick/other leave to ensure customers are not impacted.Ensure rostering aligns with the relevant Industrial Instrument.Achieve results in a skilled, diverse, and engaged manner that positively responds to change and deadlines.Proactively investigate issues and work collaboratively to provide effective solutions.About You:Experience in rostering/scheduling/workforce planning or a strong administrative background with a love for puzzles and scheduling.A passion for exceptional customer service, along with a friendly and confident phone manner.Strong attention to detail.Experience using Procura/Alyacare rostering will be highly regarded.The ability to work under pressure in a fast-paced environment.Flexibility to adapt to a constantly changing environment and a willingness to learn.Ability to build and maintain trust and confidence of stakeholders through building rapport, consistent performance, and delivering on services.A high level of computer literacy.A demonstrated genuine commitment to helping older ageing people retain their independence to remain at home in the community.Highly developed analytical and organizational skills with the ability to multi-task and prioritize workloads.Applications close Wednesday November 14th, 2024.Due to the high volume of applications, the recruitment process may commence before the closing date.You must have the right to live and work in Australia.Kirinari embraces Equal Employment Opportunity (EEO) that promotes a diverse workforce and encourages applications from Aboriginal & Torres Strait Islander Peoples and applicants from culturally and linguistically diverse (CALD) backgrounds. People of all ages and abilities, including those with lived experience or knowledge of disability, are also encouraged to consider a career with us.
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