Cluster Group And Mice Coordinator

Tbilisi Philharmonic & Tbilisi Saburtalo Hotels by Mercure & ibis Styles Tbilisi Center - All 3 hotels are managed by Accor, one of the world's leading hotel operators. We focus on developing and offering advancement opportunities to our employees. Join us and be part of a team that provides memorable hospitality experiences!
Job DescriptionDevelop segment of group accommodation, events, conference organization.Contact with corporate clients and agency representatives concerning all details of events and/or group accommodation (set up; number of participants; menu order; timing; list of guests, etc.) through e-mail and phone conversations.Prepare contracts, invoices, and all necessary documentation based on client's orders, and control payments.Create group bookings with the OPERA Cloud system.Share order details as well as general notes with the Food & Beverage Manager and his team, kitchen during weekly "BEO & Group" meetings.Control Pay Muster closing process.Reporting.Collect feedback from clients, building pleasant relationships to increase customer loyalty and secure returning business.QualificationsAt least 1 year experience working across multiple hotels.Ability to communicate with all hotel departments and clients simultaneously, managing solutions as a result of teamwork.Result-oriented.Multitasking.Attention to detail.Keen problem solver.Highly organized.Fluent English speaker.Ability to work in an ambiguous and fast-changing environment.Additional InformationWHAT IS IN IT FOR YOU: Unique opportunity to develop your career.Package of benefits and perks of working for Accor, including discounts for hotels worldwide.Medical insurance.
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