Clinical Support Officer

#525318 Clinical Support Officer Emergency Department Calvary Mater Newcastle Permanent Full time About the role The Clinical Support Officer (CSO) is responsible for assisting the Nursing Unit Manager by undertaking administration tasks relevant to maintaining a high-quality clinical service. The CSO will perform the majority of administrative roles previously undertaken by the NUM to enable them to perform their clinical responsibilities. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the Nursing Unit Manager.
Key Responsibilities Workforce matters including rostering, replacement of staff, expected and unexpected leave coverage. Liaising with Human Resources and Payroll to clarify pay and leave enquiries. Tasks as directed by the Nurse Unit Manger to support the recruitment of staff to the ward/unit. Administrative activities related to the management of performance reviews nursing staff. Producing reports on finance and quality parameters/indicators Maintain Nurse Unit Manager Outlook Calendar and schedule appointments/meetings as required. Support and participate in the administrative aspects of, quality accreditation processes and incident management. Maintain staff credentialing, registration and monitoring mandatory training register. What you bring Hold, or is willing to undertake a Certificate III in Health Administration Demonstrated experience in providing efficient administrative support with strong organisational skills. Excellent written and verbal communication skills and the ability to deal confidently and professionally with people at all levels. Experience with rostering and leave management HOW DO YOU APPLY? Click 'Apply for Job' and follow the prompts. As part of your application, you will be asked to: Create a profile in our Calvary People Platform (if you are not an existing user) Attach a current resume. Provide a written response to four (4) selection criteria. Cover letters are optional (1-2 pages max.)
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