Overview of the role Client leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons and further interrogating our client's business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media – ultimately driving us towards the company vision.
As a Client Director, you are responsible for having a deep understanding of your client's business and challenges - this is not limited to just media & advertising. You will work with the Client Partner & Client Managing Partner to uncover challenges to drive your clients' business forward but also offers commercial opportunity for EssenceMediaCom. You will be curious, passionate, enthusiastic and ultimately indispensable to the client and their business.
Responsibilities Role model effective communication skills/practicesDrive the team culture through development of team engagement planBuild strong relationships with each of the SBUsPromote the connections planning processWork closely with the Strategic Planner on the creation of unique and insightful channel strategies that meet the client needsShare 'great work' – from your team with the wider agency & also from EssenceMediaCom with your clientsBe aware of awards as they arise and identify client campaigns that can be enteredWork with the Client Managing Partner on developing action plans that continually improve performance evaluation scores (e.g. TRR, third party or client-owned reviews)Build/maintain strong client relationships through best in class servicingHave a high level of face to face interaction with clientsImmerse yourself in the client's business, category and market trendsIdentify, create and convert strategically relevant revenue opportunities for EssenceMediaCom's diversified servicesAssist the Client Partner to accurately forecast revenue and billingsManage the client's and EssenceMediaCom's financial processes accurately (e.g. ensure that any 90+ day debt is minimized)Have visibility on the resource in the team and its profitability – regularly checking staff/cost ratios and timesheet analysisTrack all Clients PRIB (where relevant) on a monthly basisMore about the role You get to work on super fun, iconic brands!Entrepreneurial cultureYou will operate in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data and technology.You will join a world-class team committed to establishing a new high water mark in the media industry.We challenge conventional thinking to build, propel, and supercharge our clients' businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability.You are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry.Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life.Our success is down to our eclectic, diverse, and talented people.Apply now and send your CV via the link!
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