Client Advisor

Details of the offer

About UsKieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics.
Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.
Opportunity Responsibilities Join the Kieser Hobart team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care.
Responsibilities include:
Coordinating client appointments and managing a busy electronic clinic diaryProcessing client payments (EFT, HiCaps, MediPass)Promoting Kieser's products and servicesConducting membership consultsProviding administrative support to the leadership and clinical teamAnswering questions and resolving problems for clients and team membersConsistently delivering high-quality service in accordance with Kieser standardsIdeal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences.
Attention to detail and superior IT skills are beneficial.
If you are reliable and passionate about building relationships and growing your career in healthcare, we'd love to hear from you.
This is a full-time position and shift times are generally between Mon-Fri 7.30am – 7pm / Saturdays 7am – 3pm.
Required Qualifications & Certifications Valid working rights in AustraliaFirst Aid & CPR CertificationNational Police CheckDesirable Minimum 2-3 years of relevant work experience (admin or medical facility)Additional Benefits Complimentary access to our strength and conditioning facility + concessional fees for family membersComprehensive induction and ongoing professional developmentCareer pathways within KieserWellbeing Program1 day of Recharge Leave and a half day of Birthday LeaveAn unbeatable team culture, fun working environment and social eventsLeadership Program for aspiring leaders12 weeks paid parental leave for primary carersDiversity & Inclusion We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment.
We encourage people from all backgrounds to apply.
Only shortlisted candidates will be contacted.
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Nominal Salary: To be agreed

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