Claims Administrator

Details of the offer

About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle.
With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership.
But we aren't just about vehicle ownership; we are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the Role The Claims Administrator position, a brand new role in our business, will act as support to our claims team.
Based in our Haberfield office, the role would suit someone who has a real passion for administration and a love of working in a fast-paced environment.
Responsibilities Reconcile insurance transactionsSend payment requests to accountsProvide claim updates to customersSend letters of demand to third partiesLiaise with repairers to confirm repair progress and completionUpload new claims in the systemIdentify any missing information from new claimsContact insurers to verify informationContact customers, third parties, and witnesses to collate evidenceProcess vehicle tow requestsWhat You'll Bring Minimum 1 year of experience in an administration roleBe a natural problem solver with a strong customer focus and proactive, empathetic natureSelf-motivated with an ability to stay focused when managing multiple tasksAbility to work autonomously as well as within a teamAn understanding of insurance would be advantageous but not requiredComfortable with computers and learning new systemsWilling to learn and able to adapt to change in this evolving roleOur Benefits Performance-based bonus and commission plansEmployee Assistance ProgramDedicated Learning & Development PlatformSplend is a dynamic growth company driven by a shared vision for success.
Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
At Splend, we value diversity and inclusion and consider it key to our success.
We are dedicated to fostering a workplace where everyone is respected and supported.
We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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Nominal Salary: To be agreed

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