Fulltime – Permanent Term – RDO (monthly) Band 6 from $88,829 to $98,566 per annum (exclusive of superannuation) Opportunity to support and improve City of Ballarat's core enterprise systems The Role: Information and Communication Technology is seeking an enthusiastic and knowledgeable Core Systems Specialist to join our ICT Technology Platforms team at City of Ballarat.
The role will suit someone with specialist technical experience in supporting core enterprise applications, backed with strong knowledge of technical elements of server administration and cloud technologies.
The position contributes to daily operations and projects undertaken on core systems, including:
Provide end user support for core systems including incident management and request fulfilment Proactive projects and changes to improve core systems and business processes Cloud migration planning and activities Improving integrations between applications for seamless user experiences About You: Successful applicants will require the below essential elements:
Qualifications and Experience: Understanding and Experience with the ITIL methodology Demonstrated specialist/technical experience in a Core Systems domain. Demonstrated experience in producing quality reports and operational documentation. Demonstrated ability to multi-task and to effectively manage multiple projects and actions concurrently. Ability to liaise with counterparts in other organisations to analyse and creatively resolve specialist issues. Some experience of strategy/policy development and implementation. Experience with local government is highly desirable. Demonstrable experience with hardware and software troubleshooting functions, including familiarity with using set procedures and policies to guide decision making To have an understanding of the following products, platforms and technologies: Infor's Pathway or equivalent ERP Brightly's Confirm or equivalent EAMS SQL Server Administration and Management Microsoft Azure or equivalent cloud technology Selection Criteria: Qualifications and experience as listed above. Demonstrated experience as listed in the Specialist Skills and Knowledge section. Demonstrated ability to champion, model and promote the corporate values. Excellent communication skills, both oral and written, including a proven ability to communicate effectively with those of varying technical understanding. Strong troubleshooting skills, with an ability to learn. Experience working in an applications support role. To Apply: To apply for this position please click on the apply button and submit your application. The closing date for this position is Monday 9th December 2024.
Please ensure that you provide a cover letter, current resume and answer screening questions based on the key selection criteria.
The successful applicant will be required to undergo a full employment medical and police check.
Contact: For any additional questions, please contact Sonny Shah, Executive Manager Information and Communication Technology on 0439 686 489 or via email
Be Part of Something More: Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.
The City of Ballarat is an equal opportunity employer committed to providing a safe and inclusive working environment that embraces and values diversity, flexibility and child safety. We welcome applications from all walks of life and celebrate the diversity and richness this brings to our workplace and reasonable adjustments will be made to the process to ensure equitable access. We undertake an employment screening process to ensure this commitment is upheld, this includes ensuring the successful candidate holds a valid working with children check and satisfactory criminal history record check.
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