Company DescriptionSituated at the heart of Relbia, just south of Launceston, Josef Chromy is one of the most renowned wineries in Tasmania. The 61 hectare vineyard, set in the cool climes of the Tamar Valley, yields both sparkling and table wines of unmatched quality, reflecting a true sense of place.At the heart of Josef Chromy is the desire to capture the true essence of Tasmania and share it with the world. Alongside the wines, the estate offers an exquisite culinary journey, crafting an authentic and memorable Tasmanian food and wine experience.
Job DescriptionThe Cellar Door Manager at Josef Chromy will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.
Here is a taste of what you can expect in this role: Demonstrate and share your passion and knowledge of wine to craft memorable customer experiencesActively drive sales of the company's wine products in line with monthly and annual targetsManage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest levelParticipate in technical tastings representing a broad consumer perspectivePromote and sell Wine Club membershipsHandle and develop the customer and cellar door visitor databasesManage and record all stock movementsSupport our tourism strategy by liaising with tourism partners to plan group visits and cellar door tastingsOpening and closing duties of the venueTake active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks. QualificationsNow let's talk about you: Team management experience (including identify and hiring of talent)Wine Knowledge, and WSET level 2 or higherOffice Administration SkillsExtensive knowledge of the wine industryStrong customer focus, communication and leadership skillsExcellent communication skills and a drive for resultsAvailability to work weekends and public holidays.Understanding of Rezdy booking platform or willing to learnUnderstanding of the Obee reservations system or willing to learn BenefitsThe benefits are good too! An exclusive discount card for our ALH Hotels (pubs & accommodation), BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big Additional InformationWe are together creators With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We're all about creating a more sociable future - for our customers and each other.
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.
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