Call Centre - Customer Service Officer ASO2 - SA PATHOLOGY (POOL)
SA Health Job reference: 843122
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
Central Adelaide Local Health Network Statewide - SA Pathology Salary: ASO2 - $57,842 - $62,221 (p.a.)+ Superannuation & Salary Sacrifice BenefitsAdelaide SA, 5000Full Time, Contracted Role up to 31 Aug 2025About the role Provides a range of customer service activities including the provision of a telephone answering service; the provision of a friendly, efficient and effective telephone result enquiry service; receipt and routing of requests for courier pickup and delivery services; and the provision of a general enquiry service.
About you Excellent telephone manner and the ability to handle a large number of telephone calls.Ability to work under limited supervision.Proven experience in providing a quality customer service in a busy environment.Knowledge of customer service issues.About us Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need. What we offer Attractive salary packaging availableStrong community minded culture and values providing world class care to South AustraliansOpportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sitesEssential Requirements: Current National Police Clearance (NPC)Working With Children Check (DHS)Immunisation screening as indicated in the role description. SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.Diversity and inclusion: Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Application Information: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening. Job ref: 843122 Enquiries to: Nicholas West
Telephone: 8222 3753
Email: ******
Application Closing Date 11:55 pm Sunday 8 th September 2024
Attachments 843122 ASO-2 Call Centre Customer Service Officer (1).pdf Australian applicant guidelines International applicant guidelines Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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