Cogent Thinking is a leader in delivering best practice injury prevention, 24/7 incident response and care coordination services that are tailored to each of our customers. This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation with a terrific team work environment where client focus, team spirit and respect are key features.This is a unique opportunity for someone wanting to put their IT and systems management skills and business administration skills into practice. Working in close collaboration with the Business Support Lead and our service delivery teams, you will be responsible for delivering impeccable customer service to internal and external stakeholders and complete varied tasks.We are looking for a 12-month fixed term full time employee who can start immediately. Hybrid working arrangements available!Job DescriptionTasks include but are not limited to:Manage incoming telephone calls, emails and faxes, providing excellence in customer and client service;Accurate referral data entry and maintenance of client files in HMS case management system(s);Support teams with customer interactions as required;Manage all incoming and outgoing mail, deliveries and courier orders;Liaison with building management and external contractors to coordinate office cleaning and repairs; maintaining a safe and clean work environment.QualificationsA team member who enjoys taking on new challenges, expanding their skills, and being part of building something special! You will be:Well-organised with a high attention to detail;Logical thinking for IT systems and IT savvy;Deadline-driven with a good work ethic;Willing to learn new skills and show initiative in a busy work environment;Friendly and enthusiastic team player;A certificate in office administration is desirable with proven experience in administration support to a team. You will be offered flexibility, and the opportunity to grow your career within the Cogent Thinking business.Additional InformationBe part of the MedHealth group votedFinancial Review Boss Best Places to Work. Head towww.medhealth.com.au for further details.Join a group which offers:Employee discounts for health insurance, gyms, pools and travel club;Novated leasing and specified salary sacrificing;Paid parental leave;Purchased leave (excl casuals);Health and Wellbeing initiatives;Hybrid working arrangements;CBD office close to public transport;Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.** We will not be able to support international applicants for this role and previous applicants need not apply.You are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.#J-18808-Ljbffr