Care Assessment Consultancy – Rosny Park TAS
Full Time Business Support role – 38hrs per week .
Care Forward continues to be one of the largest Home Care providers in the state, we are an innovative, leading provider of Home Care services across Tasmania. Our interdisciplinary team specialises in wellness, reablement and restorative care with over 20 years of experience in delivering better health outcomes for our clients.
The Role
The business support role serves as a central point of contact for internal and external stakeholders. The role provides administrative and operational assistance and plays a crucial role in ensuring the smooth functioning of daily business operations by managing tasks such as handling correspondence, receiving phone calls and managing all front desk duties.
About You
You are an enthusiastic and dedicated individual with a real passion for supporting our team to improve the wellbeing of our clients. With the ability to work in and contribute to a dynamic and professional team.
You are:
Self-motivated, accountable, professional and reliable Committed to a positive and inclusive workplace culture Flexible and resourceful approach to problem solving and decision making Able to remain calm in challenging or stressful situations Honest in personal and professional relationships Committed to continuous learning and processes What is required to be successful:
Demonstrated experience in a similar role Strong customer service background with the ability to deal with a diverse range of individuals (face to face and phone) High level computer literacy with experience in word processing, calendar management software (Outlook) and database applications Willingness to contribute to a busy team environment Committed to continuous learning A relevant qualification in Business/clerical studies or Certificate 3 in Aged, Community or Disability Care or equivalent would be an advantage Accountabilities and Responsibilities – Core Functions
Provide front of house face to face receptionist services Provide a customer focused telephone answering service, answering and directing phone calls, making phone calls Taking & distributing messages, handling inquiries and incoming work requests Reviewing files and records to support queries etc. Checking and distributing documents and correspondence Receiving, sorting and distributing incoming mail including maintaining Administration e-mailbox Preparing and sending outgoing mail and packages, and maintain mail registers Complete filing tasks, maintain filing systems and archives Photocopying, scanning and faxing and sending emails Monitoring and ordering inventory of office supplies Daily Banking Updating and maintaining databases Printing of all support and promotional material and other documents as required Purchase and maintain staff amenities Keeping office area neat and tidy Applications close by COB 29th November 2024.
Interviews will be conducted continuously during the advertisement period.
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