Are you looking for a place to call 'home' where you can grow with the business? At Exclusive Escapes, we're focused on delivering an exceptional guest and homeowner experience by providing five-star property management services. To continue our growth, we're looking for a Business Development Officer to join our team as we build on the Southwest's largest collection of professionally managed holiday homes.About the role:This position will play an integral role in guiding our business in this growth phase. Working closely with the General Manager to drive process improvements, engage closely with our current clients, and be responsible for the constant improvement and presentation of our portfolio while being the first face that our new clients associate with our brand.This is the job for you if you are excited to:Take pride in representing the business to our clientsInfluence the homeowner and guest experience to be the best it can beWork with each department to integrate and present new listingsWhat the day-to-day looks like in this role:Working directly with homeowners, guests, and our entire teamBeing responsible for the introduction and onboarding of new clientsTaking the lead on managing current client accounts to ensure we continue to meet or exceed expectationsCritical view of how our brand is represented, on socials, in collateral, and via booking platforms to continually progress eachWhat you'll bring to the table:Previous experience in customer service and sales roleCharisma and passion for connecting with peopleWillingness to learn new softwareExceptional communication skillsEagerness to contribute to our growing business and help teams where neededExperience in Xero (or other accounting software)Previous experience in digital marketing is desirableThe must-have criteria for this role:Friendly and outgoing personalityOrganised with a strong attention to detailStrong communicator and team playerMust be able to work from the Dunsborough officeWhat we can offer you:Competitive salary in line with your experiencePermanent full-time role (with a consideration to offer flexibility for working parents)Social culture and supportive team environmentGrowth and development opportunitiesInclusion in staff bonus poolAbout Exclusive Escapes:Exclusive Escapes is the largest provider of holiday accommodation in Southwest, WA, managing 160 beautiful properties and steadily growing. Based enviably in Dunsborough, with most of our portfolio located from Busselton to Margaret River. Our aim is to provide the highest possible standards of service to our guests and owners while maintaining these exceptional assets and representing the South West with pride.
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